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Zoom mobile app for Android or iOS, 7.0402 or higher.

Zoom desktop client for Windows or macOS, 8.0402 or higher.

Cloud storage - admin chat history tool location rules.

How to change chat message storage settings.

For example, if you choose to delete all messages after 3 days, they will be deleted 3 days after being sent, regardless of whether they are received by any of the recipient’s devices. The time frame is dependent on when the message is sent.

This length of time can be changed by the account owner or admin in IM Management and changing this setting will affect all users on your account. By default, messages are stored on the cloud for 2 years and messages are stored on local devices for 1 year.

The maximum length of time that messages can be stored is 10 years and the minimum amount of time is 1 day. If you enable cloud storage, you can view, download, or delete stored chat messages.Īlthough messages on a local device can be deleted, these messages can still be available on the cloud depending on how long the cloud storage retention period has been set. If local messages are being stored for 1 month or less, a yellow banner will appear in your Zoom chat window, notifying the members of your account of how long local messages will be stored. This will delete all messages after the designated time frame. The account owner or admins can choose how long chat messages are stored in the Zoom cloud and on local devices. Note: If you signed up for a new Zoom account after Augor the New Admin Experience is enabled on your account, the chat history tool has been move to Reports ( Account Management > Reports > User Activity Reports tab > Chat History).